Salam
Firstly, I apologize in advance for the long review..
The product is beautifully made and has met my expectations.. the design and the material quality are excellent.. and the package was delivered to me in perfect condition.. so I am thoroughly satisfied with it..
Now onto the less positive aspect of my experience with this order..
I made my order on 04 December 2024 (Singapore time).. upon payment, the receipt stated that the estimated delivery would be between 16 - 20 December 2024.. the receipt also stated that I would be updated once my package has been shipped, and in the event of any severe delay, I will be notified..
On 20 December 2024, I received no update regarding my order, nor did I receive any notice of any delays.. so I sent out an email to the email listed on the website.. there was no reply..
on 21 December 2024, I sent out another email by replying to the original acknowledgement email they sent to me when I made the order.. I even sent them a message via their Instagram page.. once again, no reply..
I even tried calling the number on the website, but for whatever reason, I am unable to get through.. by that point, I even braced myself for the possibility that I just got scammed..
but fortunately after a few days, I received an update stating that my package has been shipped and was expected to arrive between 31 December 2024 and 03 January 2024.. I received it on 02 January 2024.. so, happy ending..
My issue is not so much with the delay, especially when it’s due to factors beyond our control.. it’s unfortunate, but it happens and there’s no blame upon the sellers..
However, the issue I have is that I tried reaching out to the sellers several times and via different avenues.. but I was ignored and left in the dark.. Up till now, I don’t even know if they even read my emails..
So, for the actual product, I would rate it 5 stars.. however, for the customer service and response, I would rate it 1 star.. but I’ll give an overall 4 stars only because I’m happy with the product and I wanna support Muslim businesses..
But I would humbly suggest that the sellers improve their response to customers..
Allahumma barik..
My wife was extremely happy with the poster, it made a perfect gift. Thanks!
Great quality, gorgeous shirt (as ever with Mubdian). I reached out to them asking if they could deliver the shirt in time for an anniversary and they were able to do it!
Love the shirt and this iconic logo, but I was wish there was a sticker available of it
Asalaamalaikum
Loved the hoodie. It’s beautifully made, fits well, kinda athletic 😊. Highly recommended it. Keep doing what you’re doing.
This is one of the softest hoodies I have, I am very impressed with the quality. I usually wear medium for shirts but went with a large since I like a little more room with my hoodies and it ended up being the perfect size! Highly recommend this anyone looking for some Chi.MRC gear!
When I wore this hoodie to class during Ramadan, I can't count how many compliments I received, and how many looks I got. Hope it drives some business your way insha'allah.
Perfect for my laptop!
I bought A Woman’s Voice Is Revolution T-shirt years ago, so I was very happy to see it in sticker form. Very sturdy vinyl material, I will definitely buy more for my other devices
I bought these two hoodies for support of Palestine and Ramadan and I am very happy with both. Great material and they wash well. I will be purchasing more
I received so many complaints. The hoodie feels good and made well. I will be purchasing again
lovely and love the message and art
This is my second Mubdian hoodie and I love both of them so much (first one was the Chicago hoodie). They’re both great quality hoodies - soft, comfortable, never itchy. I love the Save Gaza hoodie because of the high quality stitching on the front that I can tell will never fade, the bulky fit which looks really cool, and the unique text design. It’s the perfect black hoodie and I reach for it often.
The creativity and design abilities of the Mubdian team are second to none. Couple that with their heart and innate instinct to use their platform to help an incredibly important cause, and you've got the blueprint for comfort, impact, and a powerful statement.
I love my new hoodie and the conversations it's sparked. Much love to the kind hearts behind Mubdian <3